CSP Program

To provide top-quality services that inspire customer confidence, Macrogen is a member of the CSP (Certified Service Provider) program alongside Illumina, Pacific Biosciences, Life Technologies, Thermo Fisher Scientific, and Agilent Technology. The CSP program is a mutual service cooperation program among suppliers of genetic analysis platforms such as genetic analysis equipment, microarrays, and testing kits, and companies furnishing services using these platforms. The program ensures only the highest quality services are provided to customers.

Through its in-house service quality management system, and participation in the CSP program, Macrogen complies with the service quality standards established by genetic analysis platform suppliers. This allows Macrogen to not only supply high quality services, but also to work with genetic analysis platform suppliers in joint marketing and support programs to provide customers with added benefits.