Ethical Management

We promote transparent and
fair business practices
We are dedicated to transparent
and fair operation
We will continue to build trust based on the principles of ethical management
Ethical Management Principles
We recognize our ethical responsibilities toward customers, employees, shareholders, suppliers, government, and local communities, and ensure full compliance with them in our corporate activities.
  • Customer First
    We protect our customers' rights
    and make their privacy our top priority.
  • Protection of Shareholders
    We protect shareholders' assets and profits by improving our financial structure and ethical practice.
  • Shared Growth
    We maintain a fair relationship with our business partners to promote mutual growth and sustainable partnership while preventing unfair practices.
  • Respect for Employees
    We create an ethical workplace culture based on mutual understanding and trust and respect and prevent sexual harassment.
  • Social Contribution
    We establish an ethical corporate culture and build trust by contributing to our society based on compliance, transparency, and fairness.
We encourage you to report any violations of our ethical management principles through the helpline
If you are aware of any unethical practice of our employees or have suggestions, please contact our helpline.
Violations
Violation of customers’ rights
by a Macrogen employee
Unfair transactions and
contract awards, unauthorized
disclosure of trade secrets, and
other unfair and unethical
practices
Unfair stake participation in
partners, holding of more than
one position in the company at
a time while working at
Macrogen, and other
usurpation of corporate
opportunities
Illegal acts such as the misuse of corporate funds and/or the receipt of illicit monies or benefits
Falsified reports, doctoring of documents, and leakage of company information
Sexual harassment and discrimination/coercion among employees
Other types of legal violations
  • Filing of report 01 Filing of report
    Please submit a detailed account of potential violations of the ethical management principles. report@mghelpline.com The e-mail account for receiving reports is operated and managed separately from our internal accounts and it can be accessed by security administrators only.
  • Review of report 02 Review of report
    The contents of the report will be reviewed by the person in charge. In order to protect the identity of the person filing the report, only authorized personnel will be granted access to the report. We protect whistleblowers. Macrogen is committed to maintaining the confidentiality and protection of helpline users and their personal information. We ensure that any person filing a report is not subject to unfair disadvantages or retaliation.
  • Investigation 03 Investigation
    An investigation will be conducted in the order in which the reports are received and the priority assigned to each report. The investigation period may vary, depending on the investigation scope and persons to be investigated.
  • 조사 완료 04 Completion
    After the facts are checked, those filing a report will be promptly notified of the investigation results.
    • Suggestions and RequestsAfter consultation with a related department, we will inform you of the results and actions taken.
    • Serious ViolationsThe person filing the report will be promptly notified of the results of the internal investigation.
      Follow-up measures, such as special audits and/or legal procedures, will be taken as needed.
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